Refund Policy

The rule

• 7 days: ask within 7 days of the payment, counted from the moment of the charge.
• No real alert since: no restock push went to any of your devices, and no restock e-mail went to you, after that payment. Once one has, that payment has been used.
• Tests are free: “Send a test notification” and “Preview on this device” never count against a refund.

What a refund does

• The payment is returned in full and the plan ends at once: alerts stop and nothing more is charged.
• Your saved alerts stay on the account and switch back on if you subscribe again.

How to ask

E-mail contact@restockwire.com from your account address with “Refund” in the subject. We check the alert log, answer within two business days and refund to the original payment method; banks usually show it within 5 business days.

Cancelling is different

Cancelling (Dashboard → Cancel subscription) stops the next renewal; alerts keep running to the end of the paid period. It does not refund anything by itself; if a payment qualifies, ask as above.

None of this limits your rights under the consumer law where you live.