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Apple New Town Plaza (Sha Tin): Live iPhone Stock & Hours

Right now Apple New Town Plaza at New Town Plaza Phase 1 L4 18 Sha Tin Centre Street has 0 of 8 iPhone Duo configurations, 16 of 16 of the iPhone 18 Pro and 9 of 16 of the iPhone 18 Pro Max listed for in-store pickup. The usual restock hour here is 8 AM local time.

96 restocks in 14 daysOpens at 10:00HK$17,499 is the whole price of a 256GB iPhone Duo at pickup: Hong Kong adds no sales tax.
New Town Plaza Phase 1 L4 18 Sha Tin Centre Street, Sha Tin, Hong Kong · 38997800

Opens at 10:00 · today 10:00–22:00 · Every day 10:00–22:00

Directionsthis store on apple.com

Checked 6s ago · every 15 s, 5 s with an alert

See it on the mapWatch this store for the Duo

The last 24 hours of iPhone Duo restocks at Apple New Town Plaza

read at Nov 8, 4:25 AM local time

4 iPhone Duo restocks at Apple New Town Plaza in the last 24 hours; the newest was a 256GB Star White, Nov 7, 4:16 PM local time.

4
confirmed restocks in 24 h
2/8
configurations that reappeared
4:16 PM
newest · 256GB Star White
Every iPhone Duo configuration at Apple New Town Plaza: confirmed restocks over the last 24 hours, read at Nov 8, 4:25 AM local time
ConfigurationRestocksLatest restock (local time)Listed now
256GB Night Sky0none in 24 hno
256GB Star White2Nov 7, 4:16 PMno
512GB Night Sky0none in 24 hno
512GB Star White2Nov 7, 4:16 PMno
1TB Night Sky0none in 24 hno
1TB Star White0none in 24 hno
2TB Night Sky0none in 24 hno
2TB Star White0none in 24 hno
What counts as a restock here
These are RestockWire's own reads of apple.com in-store pickup: every store every 15 seconds, stores with alerts every 5. A restock enters the log only after two checks agree; the first time a store is ever read does not count; nothing published by other trackers is mixed in.
Get alerts: the next one reaches you in seconds

Restock log for this store

Hong Kong overview →
Stores
1
on the wire
Duo now
0
configs listed
18 Pro now
16
configs listed
18 Pro Max now
9
configs listed
Restocks, 24 h
12
96 in 7 d · 96 in 14 d
Sell-outs 14 d
96
stays ~46 min
Newest restock
1h 17m ago
256GB Silver

When does the iPhone Duo restock here? Weekday × hour

Most restocks here land between 8–10 AM local time (67% of 15); 5 days of data is too few to name a weekday yet.

Confirmed iPhone Duo restocks here by local weekday and hour, last 14 days
12a3a6a9a12p3p6p9p
Sun
Mon
Tue
Wed
Thu
Fri
Sat
busiest · Tuesday 8–9 AM · 4 restocks · Hong Kong
How this is measured
Each cell counts RestockWire's confirmed restocks (two checks agreeing; a store's first sighting never counted) that landed in that local hour of that weekday over the window, in the store's own time zone. A pattern is stated from 5 restocks over 3 different days, a weekday only once the data spans 14 days — ten restocks in one burst are one event, not a habit.

iPhone Duo restock streaks and droughts here

Last confirmed restock here: 12 hours ago; the longest quiet spell in 14 days was 47 h; 15 restocks this week against 0 last week (↑ up on last week).

12 h 10 min
since the last confirmed restock
47 h
longest quiet spell between restocks · 14 d
15↑
restocks in the last 7 days · 0 the week before
5 h 30 min
typical gap between restock drops
How this is measured
A restock drop is every confirmed restock within the same half hour at the stores counted here, so eight configurations landing together are one drop, not eight; gaps are measured between drops. “This week” is the last 7 days, “last week” the 7 before them. Confirmed means two of RestockWire's checks agreed (every store every 15 seconds, stores with alerts every 5); a store's first sighting is never counted.

What time does New Town Plaza restock?

96 restocks here in the last 14 days. The usual hour is 8 AM local time.

By hour · Hong Kong time
Per weekday

How long does a restock last at New Town Plaza?

A typical iPhone Duo restock here lasted about 110–130 seconds before it sold out.

40%
gone inside 1 min
13%
gone inside 30 s
2 min 02
median life on the shelf · iPhone Duo
15s
quickest sell-out of 15 in 14 d
Per iPhone, last 14 days
iPhoneSold outHalf gone within≤ 30 s≤ 1 minQuickest
iPhone Duo152 min 02 s13%40%15 s
iPhone 18 Pro81623 min 29 s0%0%24 min 05 s
iPhone 18 Pro Max5297 min 55 s6%12%14 s

One row per restock

bar length = seconds listed · 180 s fills the row
  • Nov 8, 3:08 AM · 18 Pro Max 256GB Silveron the shelf for 77 min 08 s so far
  • Nov 8, 12:30 AM · 18 Pro Max 512GB Burgundy45 min 43 s – 46 min 01 s
  • Nov 7, 11:00 PM · 18 Pro Max 512GB Burgundy15 min 36 s – 15 min 54 s
  • Nov 7, 4:16 PM · 18 Pro Max 512GB Burgundy216 min 29 s – 216 min 43 s
  • Nov 7, 4:16 PM · Duo 256GB Star White7 min 44 s – 8 min 00 s
  • Nov 7, 4:16 PM · Duo 512GB Star White5 min 55 s – 6 min 12 s
  • Nov 7, 4:15 PM · 18 Pro Max 256GB Black86 min 40 s – 86 min 56 s
  • Nov 7, 8:12 AM · 18 Pro Max 1TB Burgundyon the shelf for 1213 min 22 s so far
  • Nov 7, 8:12 AM · 18 Pro Max 512GB Burgundy406 min 09 s – 406 min 25 s
  • Nov 7, 8:12 AM · Duo 256GB Star White107 s – 2 min 03 s
How these times are measured
A row that reads “sold out in 45–60 s” means our check 45 seconds after the first sighting still found the configuration listed, and the check 60 seconds after found it gone. The width of each range is the gap between checks: 5 seconds at stores with alerts, 15 seconds everywhere else. A listing shorter than one gap can appear and vanish between two checks, so the true share gone within 30 seconds is higher than the table shows.

14 days of restocks, one bar per day

Last 14 days here: 96 restocks, 96 sell-outs, 6 active days. The biggest day, 11/4, brought 27.

restockssell-outs

Which configurations restock

Ranked by count: each configuration that restocked here over 14 days.

Listed for pickup at this moment

iPhone Duo ›
0 of 8 configurations at the moment
read 6s agoGet alerts →
iPhone 18 Pro ›
16 of 16 configurations listed now
256GB Black256GB Burgundy256GB Glacier256GB Silver512GB Black512GB Burgundy512GB Glacier512GB Silver+8
read 6s agoGet alerts →
iPhone 18 Pro Max ›
9 of 16 configurations listed now
256GB Silver512GB Black512GB Glacier512GB Silver1TB Burgundy2TB Black2TB Burgundy2TB Glacier+1
read 6s agoGet alerts →

All configurations at this store

40 configurations on the wire

iPhone Duo

0 of 8 listed

iPhone 18 Pro

16 of 16 listed

iPhone 18 Pro Max

9 of 16 listed
A spacious mall atrium with an Apple Store, escalators and natural light
Mall stores like this one restock pickup inventory before the doors open. · Photo: Shojol Islam / Pexels

Apple Store New Town Plaza: opening hours, address and pickup rules

Apple New Town Plaza's address is New Town Plaza Phase 1 L4 18 Sha Tin Centre Street, Sha Tin, Hong Kong; phone 38997800. Hours today: 10:00–22:00. Across the week: Every day 10:00–22:00.

  • Come in only after Apple's pickup notification (Apple's pickup rules)
  • Have with you: the order number · a government photo ID · the QR code or Wallet pass
  • Refused: a screenshot of the code
  • Sending someone else? Only a pickup contact named at checkout

Get directions to Apple New Town Plaza · This store on apple.com

A young couple uses a phone for navigation on a rural road trip
Checking the route to the nearest store that just restocked. · Photo: Stephen Tettey Atsu / Pexels

Apple New Town Plaza: the one Apple Store Sha Tin

Apple New Town Plaza is the only Apple Store in Sha Tin. Next nearest: Apple Festival Walk in Kowloon Tong (5 km) and Apple apm Hong Kong in Kwun Tong (9 km).

When Apple New Town Plaza does not have your configuration, those backups deserve an alert too: each alert is one store plus one exact configuration, and the push lands seconds after that store lists it.

Apple New Town Plaza: questions

Is the iPhone Duo in stock at Apple New Town Plaza?

No, not at the latest check; it does list 16 iPhone 18 Pro and 9 18 Pro Max configurations.

When is Apple New Town Plaza open?

Every day 10:00–22:00; today 10:00–22:00 (opens at 10:00); address: New Town Plaza Phase 1 L4 18 Sha Tin Centre Street, Sha Tin, Hong Kong, phone 38997800.

How often is the iPhone restocked at Apple New Town Plaza?

96 restocks at Apple New Town Plaza over the last 14 days (96 in the past week), the bulk of them around 8 AM local time; Apple itself announces no schedule.

Is an iPhone tax-free in Hong Kong?

Yes: Hong Kong charges neither VAT nor sales tax. You pay HK$17,499 for the 256GB iPhone Duo at pickup, the apple.com figure to the cent.

Does Apple New Town Plaza do in-store pickup for apple.com orders?

Yes: at checkout choose "I'll pick it up" and Apple New Town Plaza, wait until Apple says the order is ready, then bring the order number, a government photo ID and the QR code or Wallet pass (a screenshot of the code is refused).

Sources

  1. RestockWire's own live checks since November 2, 2026: each iPhone Duo, 18 Pro and 18 Pro Max configuration at all 6 Apple Stores in Hong Kong, read every 15 seconds (every 5 seconds where an alert is set); figures on this page read at Nov 8, 4:25 AM GMT+8.
  2. Apple's own page for Apple New Town Plaza (hours, events)
  3. Apple Shipping & Pickup help, Hong Kong — what to have with you at pickup
  4. Inland Revenue Department (Hong Kong): the taxes Hong Kong levies

Near Apple New Town Plaza

Apple Store cities nearby
Kowloon Tong · 5 kmKwun Tong · 9 kmTsim Sha Tsui · 9 kmCentral · 11 kmCauseway Bay · 11 km
Other stores in Hong Kong
Hong Kong overview →
Causeway Bay · Causeway Bayifc mall · CentralFestival Walk · Kowloon Tongapm Hong Kong · Kwun TongCanton Road · Tsim Sha Tsui
Live stock, model by model
iPhone Duo stockiPhone 18 Pro stockiPhone 18 Pro Max stockDuo restock record18 Pro restock record18 Pro Max restock recordLive map
Restock records
Restocks across Hong KongEvery restock in Hong KongMap view of Hong Kong

Stock status is what apple.com reports for in-store pickup at the most recent check. Prices are in HKD and distances in kilometres. RestockWire is neither a area nor a retailer site.

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